Free Returns


If you are unhappy with the items you have purchased for any reason, simply return them to us within 30 days and we will replace them or refund in full.

No quibble returns

Simply return products in their original condition and packaging together with the returns documentation found inside your box within 30 days and we will exchange or refund.

How do I return my items?

A returns form is included in the box. Please contact us on 0333 556 0346 or sales@ironmongeryandmore.com, state your order number and we will arrange a collection. Complete the form and place inside the box to be returned.

Unfortunately items returned without an order number cannot be processed and we will be unable to credit your account.

How do I exchange my items?

To exchange an item, simply complete the returns form stating clearly what you require to be exchanged and ensure it is returned inside the box. Please contact us on 0333 556 0346 or sales@ironmongeryandmore.com, state your order number and we will arrange a collection.

Once received we will exchange the item and despatch immediately. Unfortunately items returned without an order number cannot be processed and we will be unable to credit your account.

Lost form?

If you can’t find your returns form, then simply request one at the same time as arranging a collection and we will send you one.

Click and Collect

Items can be returned to our 7 regional Sales Centre from Monday to Friday, 8.30am to 5pm. Simply return products in their original condition and packaging together with the returns documentation within 30 days and we will arrange an exchange or refund.

Need help?

If you need any help, then please contact us on 0333 566 0346 or email sales@ironmongeryandmore.com.

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